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Refund Policy

  • Please note that cancellation or rescheduling is not allowed for Friday, Saturday and Sunday slots.

  • For the remaining days, 50% of the booking amount(excluding taxes if applicable) would be refunded on cancellations done before 24 hours from the commencement time of booking.

  • We allow rescheduling only before 24 hours from the commencement time of booking.

  • There will be no refunds in case of rescheduled bookings.

  • Refunds might take 7-15 business days.

  • Bookings are not transferable.

  • Cancellation or Rescheduling policy might change for Festivals, National holidays etc., Please confirm with the team before making the booking.

  • No cancellation is possible for experiences booked for 1st January, 14th February and 25th December as these are special packages.

Terms of Use

  • We provide space, infrastructure and equipment required for streaming of the content. We do not own or distribute content in any form.

  • Users cannot stream any content prohibited in India. Users accompanying minors\children should stream content in compliance with age restriction guidelines.

  • Users should be able to provide proof of ownership for streaming content, at any point of time.

  • Outside food and beverages are allowed but a nominal cleaning charges will be levied. 

  • Rights of admission are reserved.

  • In case of unforeseen circumstances that may lead to the interruption of the service, user shall pay rental up to the time of such interruption.

  • Smoking, drinking of alcohol and consumption of illegal substances are strictly prohibited inside the premises.

  • The ownership of all the equipment, furniture and other goods and services lies with us under all circumstances. Users cannot change the configuration or orientation of the goods and services provided.

  • Users are liable to any loss or damage occurred during their presence to any of the provided goods and services.

  • Management is not responsible for the personal belongings of the user.

  • The premises is under security surveillance all the times.

  • The booking time includes setup time for streaming any content. Users should vacate the theater on time without fail.

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